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Affiliate Support

Why is the player not added to my affiliate account?

1. Affiliate link track players sign up by cookies. Your browser history may affect your affiliate link. Players registered with your affiliate link may not be added to your affiliate account.

2. We advise our affiliates to delete their browser history before creating a player account with their affiliate link.

Best practice to register a player account with an affiliate link:

1. Make sure your browser history is clean.

2. Copy and paste your affiliate link directly into your browser. Your affiliate code will show on the sign up form. Complete the sign up form to create a player account.

PLEASE MAKE SURE THAT THIS IS YOUR AFFILIATE CODE BEFORE CREATING THE PLAYER ACCOUNT.

3. Log in to your affiliate account. Check if the player username appears under your affiliate account.

Why is the player not added to my affiliate account?

1. You have clicked another affiliate link before your link.

– The most common issue that affiliates often encounter is they had already clicked another affiliate link somewhere, whereby the cookies were kept in their browser history.

– Player account will always be added to the first affilate link that has been clicked.

– The player account registered with your affiliate link will not be added to your affiliate account when it happens.

Here is how you can identify the problem:

1. Copy your link and paste in on your browser. Go to Sign Up Page.

2. If your affiliate code is the same as what you see on the sign up page, your link is working fine. The player account will appear under your affiliate account.

3. If the code in your affiliate link is NOT THE same as what you see on the sign up page, please delete your browser history and try again.

2. If you do not use your affiliate link to create the account. No affiliate code will be shown on the sign up form.

3. You use a incorrect/wrong affiliate link.

What to do when a player account was not added to your affiliate account?

1. Provide the player account username to affiliate support.

2. Upon validation, affiliate support may close the player account so you can re-register a new account with the same email address and phone number.

3. Clear your browser and register the player account again with the proper procedure indicated above.

4. Please note that the player account can be closed if it is a new account with empty transactions. MCW reserves the right to review the appeal on case to case basis.

KYC BONUS

Boost your Players first deposit with $10 USD Bonus

How to get the KYC Bonus?
1. Make a First Deposit minimum of $10 USD.
2. Complete the KYC verification.
3. Contact Sales Team to get $10 USD KYC Bonus.

Terms and Conditions
1. This promotion is valid for six (6) months from the Affiliate’s registration date.
2. This promotion is exclusively available to MCW Cambodia affiliates who have been referred by the MCW Sales Team only.
3. Player must make a regular deposit minimum of $10 first to get KYC Bonus.
4. Affiliate Must contact MCW Sales team and provide the player id to get the KYC Bonus
5. Deposit and Bonus has 5x Wagering Requirement on ALL MCW Product before any withdrawal can be made.
6.The wagering requirement will be met if the balance in player’s account is 1 USD or less.
7. Affiliates can offer Maximum of 40 KYC bonus to his players in a week.
8. Crash, Limbo, Poker Holdem and Ludo Game are excluded from this promotion and will not count any turnover.
9.This promotional bonus offer is limited to one person/ account/ family/ legal registered address/ email address/ telephone number/ payment account)/ IP Address/ shared computer environment, e.g., school, public library, or workplace. We reserve the right to withdraw the availability of any bonus offer to any customer or group of customers.
10. Draw, voided bets and both side betting will not count towards any wagering requirement.
11. Affiliates are encouraged to reach out directly to our Affiliate Sales manager regarding any concerns pertaining to their affiliate account and their players.
12. MCW has the right to make any change in the promotion without prior notice
13. MCW reserves the right to make the final decision.

Extra comission 50 USD Monthly

Unlock greater bonuses as you bring in more Active players.

How to get the extra 50 USD Monthly Commission?
1. Affiliate must have a minimum of 20 Active Players in a Month.
2. An active player is defined as someone who makes a deposit and play, with a minimum deposit of 10 USD and a turnover of 10 are required to be counted as an active player.

Terms and Conditions
1.This promotion is valid for six (6) months from the affiliate’s registration date.
2. This promotion is exclusively available to MCW Cambodia affiliates who have been referred by the MCW Sales Team only.
3. Affiliates who are eligible will receive the bonus on or before 7th of each Month.
6. Affiliates are encouraged to reach out directly to our Affiliate Sales manager regarding any concerns pertaining to their affiliate account and their players.
7. MCW has the right to make any change in the promotion without prior notice
8. MCW reserves the right to make the final decision.

Direct 50% Weekly Commission

Embark on your journey to success with MCW’s OFFSITE Promotion and earn a direct 50% commission rate.

Terms and Conditions

1. This promotion is valid for six (6) months from the affiliate’s registration date. After six months, affiliates can still earn a weekly commission of up to 50% if they meet the following criteria:

– Less than 10 active players → 40% commission
– 20 or more active players → 50% commission

To regain the 50% commission structure, affiliates must contact our MCW Affiliate Sales Officer.

2. This promotion is exclusively available to MCW Cambodia affiliates who have been referred by the MCW Sales Team only.
3. Affiliates may earn 50% weekly from their Players net losses
4. 18% of the player’s profit&loss will be deducted as operation and admin cost.
5.The profit and losses from P2P games (Ludo and BPoker) are excluded from commission calculation.
6. Commissions settlement every Wednesday, no later than 5:00 PM GMT+7.
7. Deduction of the payments. If your players are involved in collusion or any other fraudulent issues, the manager of MCW Affiliate Program has the right to deduct from your revenue share the withheld funds or remove the player’s account from your recorded referred players.
8. Affiliates are encouraged to reach out directly to our Affiliate Sales manager regarding any concerns pertaining to their affiliate account and their players.
9. MCW has the right to make any change in the promotion without prior notice.
10. MCW reserves the right to make the final decision.

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